The ground rules for using our site and working with us.

You may use this website only for lawful purposes. You may not misuse the site, attempt to interfere with its operation, copy or scrape content in a way that infringes our rights, or use the site to transmit unlawful, abusive, or harmful material.

Quotes and proposals are based on the scope, assumptions, timing, and deliverables described in them. Any work outside that scope may require a revised quote, change request, or separate agreement.

Unless we explicitly say otherwise, timelines are estimates, not guarantees. Delivery depends on client responsiveness, approvals, content availability, third-party services, and technical complexity.

Unless we agree otherwise in writing, project work begins only after we receive the required deposit. For standard website projects, our usual process is a 50% deposit before work starts and the remaining 50% before launch or final handover.

Invoices must be paid on time. We may pause work, withhold launch, suspend access, or delay delivery if payments are overdue.

Deposits are generally non-refundable once work has started, because we reserve time, begin design/development, and allocate resources to the project.

You are responsible for supplying accurate information, lawful content, credentials, approvals, and any required third-party permissions or licences for materials you provide to us.

You confirm that you have the right to use any logos, images, text, trademarks, and other assets you send us.

We may include a reasonable number of revision rounds based on the package or proposal. Material changes, repeated reworks, or new requirements may fall outside scope.

When you approve content, design, or functionality, we are entitled to rely on that approval. Once a site is launched, further changes may be treated as additional work unless covered by a support arrangement.

Subject to full payment of all amounts due, you own the final project deliverables we specifically create for you, except for third-party tools, frameworks, plugins, fonts, stock assets, and other components that remain owned by their respective licensors.

We retain ownership of our pre-existing know-how, methods, templates, reusable code, internal tools, and general working materials. We may reuse general techniques and non-confidential learnings across projects.

Unless you ask us not to in writing, we may display completed work in our portfolio or marketing materials.

If hosting, domains, payment gateways, analytics, email platforms, or other third-party services are involved, their separate terms also apply.

We are not responsible for outages, pricing changes, policy changes, suspensions, or failures caused by third-party providers outside our reasonable control.

Where we manage hosting for you, that service continues only while the agreed hosting fees are paid.

We may refuse, pause, or terminate work on any project that is unlawful, deceptive, abusive, defamatory, infringing, discriminatory, unsafe, or otherwise creates unreasonable legal, regulatory, or reputational risk.

Our website is provided on an “as is” and “as available” basis. While we aim for accuracy and reliability, we do not guarantee uninterrupted access, error-free performance, or that the site or services will meet every possible business objective.

We do not guarantee specific rankings, sales results, ad performance, conversion rates, or business outcomes unless we expressly promise that in writing.

To the fullest extent permitted by law, NewShip will not be liable for indirect, special, incidental, consequential, or loss-of-profit damages arising from the use of this website or our services.

Where liability cannot lawfully be excluded, our total aggregate liability relating to a specific project or claim will be limited to the amount you actually paid us for the service giving rise to that claim.

You agree to indemnify and hold NewShip harmless against claims, losses, or expenses arising from content, data, or materials you provide, your misuse of the website, or your breach of these terms or applicable law.

We may suspend or terminate access to the website or pause project work if you breach these terms, fail to pay, fail to cooperate materially, or create unreasonable legal or operational risk.

These terms are governed by the laws of the Republic of South Africa. Any dispute will be subject to the jurisdiction of the competent South African courts, unless another forum is required by law or agreed in writing.